FAQ

You can easily reach us by car.  Alternatively, you can travel by public transport. The nearest airports are St. Gallen-Altenrhein, Friedrichshafen, Innsbruck and Zurich. Please take note:  there is a permanent road closure between Lech and Warth during winter - detour about 200 km.

Berghaus Schröcken is located at an altitude of 1200 Meter above sea level in the charming village of Schröcken in Bregenzerwald and Arlberg.

The best way to get here by public transport is to take the train to Dornbirn and then bus Nr. 850 to Schröcken (Busstop Name: Dorf).  Current bus connections can be looked up here.

Check-in from  4 p.m  to 8 p.m. (later arrivals - please let us know).

If you arrive early - please give us information prior to your arrival date. If available you may park your car in the car-deck and stay on the property; also use wellness area and swimming-pool (please see opening hours).

The nearest airports are Friedrichshafen, Memmingen and Zurich.

Yes, there is a winter closure on the road between Warth and Lech. During opening hours of skilift you can connect with skis.

For latest information on road conditions check here.

Ski Arlberg: the local shuttle bus connects every 15 Minutes (during skilift operating hours)

All other seasons - connection via public transportation (bus line 850) .. or hiking.

On arrival, please ring the bell at the info-point  (before the entrance of garage), the gate will then be opened.

Check-in is from 4 p.m., check-out until 10 a.m.

Please reserve a cot, changing mat, nappy bin, high chair and bathroom step when booking.

Information on childcare can be found in the eventcalendar with this link.

Yes, children may use the pool, but only with parental supervision.

Yes, all lounges in the pool and wellness area are accessible to families. However, we ask you to be considerate of guests seeking peace and quiet.

No, children are not allowed in the nude area. We do not want any exceptions.

The children's workshop is a meeting place for all kids according to the event calendar and weekly programme. This is where they make things, play and make friends.

The workshop is open during childcare hours. The workshop is an open space where children can come and leave independently. If supervision is required, it must be requested in advance at reception.

However, we also make it available to guests for creative family time upon request.

Games, beach volleyball balls and boules balls can be borrowed at reception. A deposit is required for the balls.

Rubber boots and mud trousers are available free of charge at the sand playground.

We recommend the children's ski school on the Salober.

Yes, we offer  youth and children programmes with creative workshops and adventures in nature during the summer holidays.

Our Berghaus Schröcken combines the charm of a mountain hut with the comfort of a 4-star hotel. It is the perfect place for nature and mountain lovers who appreciate a cosy and friendly atmosphere. Here you will meet nice people and can enjoy nature to the full.

Yes, late check-out is possible depending on availability. Please make your request ahead of time. The cost is 25,00 Euros until 2 p.m. with use of the pool (only in summer).

Yes, luggage storage is available at reception. Alternatively, you can leave your car in the underground car park.

Yes, you can receive mail at the hotel. We keep the mail at reception.

In an emergency, call the ambulance, fire brigade or police on 144. For medical questions, dial 1450.

In this case, please contact Steffi (+43 664 1838077), Julia (+43 664 4262649) or Carla (+43 664 4581 633).

The ironing board is located next to the washing machines in the ski room. You can borrow an iron from reception.

In summer, you can park your bike in the ski room. Alternatively, you can park it in the underground car park or in front of the children's workshop.

Offers for adults such as yoga, guided hike-tours and music evenings can be found in the event calendar under this link.

We accept cash, EC cards, credit cards (except AMEX) and bank transfers. Payment in advance is also possible.

Check-in is possible from 4 p.m. Earlier storage of luggage and car parking  is possible with prior arrangement.

Please check out by 10 a.m.

Reception is open from 7.30 a.m. to 8 p.m.

Yes, there is free WLAN called ‘Berghaus’. No password required.

You can find the cancellation conditions in our terms and conditions under this link.

Please communicate any complaints immediately at reception so they can be resolved immediately.

Share your experience with us - let us know if your stay was good or not so good and why.

What can we do to improve?  Leave reviews.  Thank you very much!

Pricing is dynamic, with early bookings usually having the best bargain.

The best way to get here by public transport is to take the train to Dornbirn and then bus Nr. 850 line to Schröcken;  Bus-stop: Schröcken-Dorf. Current bus connections can be looked up here.

Please separate your rubbish and take it to the collection area in the parking-deck (on the left side of the exit). We separate paper, plastic, metal and residual waste.

The nearest bus stop is Schröcken Dorf, directly opposite SportTraum. From there, the 852 bus runs in the direction of Lech (only until Warth during winter) or Schoppernau.

Yes, for storing your ski equipment you may use the ski storage room adjoning the underground parking deck.  You will find skiboot warmers - how wonderful!

Dogs are allowed only with our prior consent. There is a charge of 20 euros per day. Please remember:  dogs must be kept on a leash  on our property,  in the village and on hiking trails and must be muzzled on the bus.

You can hire e-bikes from SportTraum Schröcken, which is just 100 metres from Berghaus. You can find the opening hours in our guest app.

Yes, we offer childcare from May to November. There are various programmes for minis (from the age of 3), creative workshops and outdoor activities for older children. You can find the exact times and programmes in our eventcalendar.

We regularly organise events, both in Berghaus and in the surrounding area. You can find details in our eventkalendar.

Berghaus guests may place an order for bread at reception until 6 p.m. for the next morning and collect it there from 7.30 a.m..

You can access the ski storage room through the underground parking deck. There you will find boot dryers and open bunks for skis/poles, jackets and helmets. The bunks can be selected according to availability and are not permanently assigned to the flats. The ski room is under video surveillance.

Sledges can be rented from the sports shops. Sledges can also be borrowed on site at the organised toboggan evenings in Schröcken and at the Dorfbahn Warth.

In summer, the ski storage room is used for bike and buggy storage. There is also a charging place for e-bikes.

Back carriers can be borrowed from most sports shops.

A brush for cleaning mountain boots is available at the Berghaus fountain. The boots can be dried in the ski storage room.

Yes, Nordic walking poles can be borrowed from reception, subject to availability.

You can borrow boccia balls, volleyball, football and Viking chess from reception free of charge (deposit required).

Bikes can be rented from SportTraum Schröcken, Sport Fuchs Au and Intersport Lech.

Yes, there is a washing facility for bicycles at the entrance to the underground parking deck.. Please report to reception.

We have a variety of accommodations: Studios for 1-2 guests; Apartments for 2 -8 guests and Chalets for groups of up to 20 guests, these  are particularly popular with families and groups of friends.

Yes, all our accommodation have fully equipped kitchenetts or kitchens, so you may prepare meals yourself. We also offer options for stays including breakfast or halfboard.

All rooms are equipped with bed linen and towels.

Every third day of your stay we will change Towels, pick-up garbage and the bathroom (toilet and washbasin) is cleaned. An additional change of towels is possible upon request anytime.

Yes, for a small fee you can request an additional cleaning of your Apartment.

The bedding in the bedrooms is suitable for guests which suffer from allergies (no downs or feathers); however the pillows in the living room contain down/feathers.

Please contact the reception.

The waste / garbage / rubbish  station is located next to the exit of our underground parking deck.

Additional  toilet paper is  placed in the bathroom cabinet.

Use of waser/dryer must be registered at reception. Charge for one use including detergent is 4,00 Euros.

Yes, an iron can be borrowed free of charge at reception.

Yes, our restaurant ‘Alwins Stammtisch’ offers fine, regional cuisine. Breakfast buffet is available daily between 7.30 a.m. and 10 a.m.; cost is 17,00 Euros for adults.  During the day we serve drinks and there is usually always  cake available in the afternoon. Dinner is served daily between 6 p.m. and 8 p.m..

Yes, our restaurant also offers vegetarian dishes. We attach great importance to regional and sustainable cuisine.

The Alwins Stammtisch restaurant is open from 7.30 a.m. to 9 p.m., with hot food available from 6 p.m. to 8 p.m.

Price for  breakfast buffet is  is 17,- euros (20,- euros if you book on sight) for adults.  Our prices for children are 5,- euros for small children between 2-5,  10,- euros for children between 6-10 and 14,- euros for children between 11-14.

The dinner menu for house guests includes soup/salad and a main course (classic or vegetarian) and start at 25 euros for adults. It must be pre-ordered daily by 12 p.m. noon the latest.

Take-out order to your apartment is possible. Please confirm availabilty for dinner take-out no later than 12 p.m..

Yes, lactose-free and gluten-free food is avaiable.  Please beware - in case you suffer from severe allergies - our kitchen is small and  traces of various foods may be present (we do not have a special kitchen where lactose- and gluten-free meals are prepared)

All kitchens are equipped with a steam oven, ceramic hob, dishwasher, spacious fridge with freezer compartment, sink, cooker hood, Nespresso machine and kettle.

No, there is no food or spices in the kitchens.

There is a Nespresso machine with trial capsules. Organic capsules can be purchased in the hotel shop. French press pots are available at reception for filter coffee.

Bread from Backstube Lech can be ordered at reception until 6 p.m. the evening before and collected from 7.30 a.m. at reception the next morning.

You can find the current menu here.

The *Spar Markt* Schröcken is 100m away from Berghaus. Current opening hours you can find here.

Yes, for special occasions we are happy to make an offer for fine, multi-course menus or culinary specialties.

The hotel`s own hiking guide Andi creates customized tour tips free of charge. Appointments can be made at reception.

Guided tours with the hotel`s own hiking guide take place every day except Wednesday and Saturday from mid-June to mid-October. There are different fitness levels.

Hiking boots can be stored and dried in the ski storage room - adjoining the underground parking deck.

Yes, Nordic-Walking poles can be borrowed free of charge from reception, subject to availability.

Hikes to picturesque high valleys and wonderful mountain lakes start directly from the house. Note that these hikes are not accessible during winter.

A hiking snack (classic or vegetarian) can be ordered at reception for next days hiking.

The Bregenzerwald Guest Card entitles you to free use of bus routes 830, 850 and 110 between Bregenz/ Dornbirn and Lech (only until Warth during winter) as well as the mountain railroads and swimming pools in the Bregenzerwald between Alberschwende and  Warth (not Lech).

The following cab services are available for hikes: Warther Hof (+43 5583 354), Taxi Ritter (+43 664 8222408), Taxi Veli Andelsbuch (+43 664 5233477).

The weather information on *bergfex* has proven to be quite accurate.

Hiking guide Andi can be reached at this number for all questions about hiking: +43 664 99674669

The emergency number for all cases is 144 (Rescue Center Vorarlberg).

The health-hotline 1450 provides information on questions relating to symptoms of illness or injuries and recommends the right doctor or the nearest pharmacy.

You can find a hiking map here.

A total of 9 wonderful peaks can be reached directly from the Berghaus. During winter most hiking trails are not accessible but there are tracked hiking trails in Warth  for example at the Hochtannbergpass.

There are a variety of activities depending on the season. In winter you can go skiing, snowboarding, tobogganing and snowshoeing. In summer we offer guided hikes, mountain biking, paragliding and much more. We also have a wellness area with sauna and heated outdoor pool.

Our wellness area includes a bio sauna, a steam bath, a sanarium and a heated outdoor pool. The sauna, sanarium and steam bath are open daily from 3 p.m. to 9 p.m.  Bathrobes can be borrowed from reception for 5 euros.

The infinity pool is 11x5 meters in size, has a water temperature of 32°C and is open daily from 3p.m. to 9p.m. For early-swimmers, the pool is open on request from 7a.m. to 9 a.m.

Towels are available in the sauna area. Bathrobes are available at reception for a rental fee of 5 euros.

Yes, you can buy  slippers for 3 euros.

Yes, the sauna are is a nude zone, swimwear is mandatory in the pool area

Yes, children may use the pool, but only with parental supervision.

Children (up to 15 years) are not allowed in the nude zone of the sauna area.

No, taking food and drinks into the pool in prohibited.

No, dogs are not allowed on the wellness floor including the outdoor pool area.

A shuttle bus takes guests to the Hochtannberg Pass every 15 minutes. Saloberjet is the nearest ski lift and one of the many ski stations of Ski Arlberg. The bus ride takes about 10 minutes. The shuttle stop is about 100 metres from Berghaus (located right next to Spar-Markt).

The nearest slopes are 309 & 310, they end about 200m from Berghaus.

Ski Arlberg is famous for its excellent snow conditions and guaranteed snow even in late winter. It is the largest ski area in Austria with 88 lifts and cable cars, over 300 kilometres of slopes and endless freeride slopes.

The nearest ski school is the Schröcken-Salober ski school with a meeting point at the Saloberjet. We recommend reservation of ski lessons well in advance.

Yes, the toboggan (sledge) run is open every Wednesday evening. There are other toboggan runs in Warth.

Winter hiking trails are located on the Hochtannberg Pass, from the Jägeralpe to the Körbersee.

Yes, there are cross-country ski trails on the Hochtannberg Pass. These are welll groomed but some of them are  very challenging.

There is a sledging hill in the village behind the church in Schröcken and in the area of the Saloberkopf ski station.

Yes, we recommend  Skischool  Salober-Schröcken, which includes an excellent children's area. The ski school's beginners' area is not open to the public with a familiar face: our hiking guide Andi is in charge of the beginners area.

Large car parks are available at the Salober and Jägeralpe valley stations. We recommend taking the shuttle bus and the slope 309& 310 back to the village.

Yes, every major lift has at least one manmade slopes (artificial snow). The snow-making facilities have been continuously expanded.

December 6th 2024 is the start to  winter/season and ends April 21st  2025. Berghaus is open until April 27th 2025.

Yes, guided snowshoe hikes are organised by the Schröcken tourist office.

We recommend the mountain and ski guides in the region for planning ski tours. A great option for a guide is Markus Moosbrugger "Moses".